Privacy Policy

Our contact details

Name: 1386Audio

Address: 28 Hollow Wood Road, Burton Latimer NN15 SRB Phone Number: 07729 354477

E-mail: rachel@1386audio.com

The type of personal information we collect

We currently collect and process the following information:

•       Personal identifiers, contacts and characteristics (for example, name and business contact details)

•       Recorded content (and information held therein) as specified and provided by you, the client or user, in line with commissioned works.

•       Website user stats

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

•       In order to undertake commissioned work.

•       To discuss potential work.

•       To obtain payment for works completed.

•       To showcase examples  of recorded  work in support of the business (I 386Audio)

Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:

(a)     Your consent. You are able to remove your consent at any time. You can do this by contacting racheI@1386audio.com
(b)           We have a contractual obligation.

(c)           We need it to perform a public task.

(d)          We have a legitimate interest.

How we store your personal information
Your information is securely stored on cloud servers on Microsoft OneDrive and on individual mobile phones.

We keep personal details such as name, company  name,  email, telephone, company address, recorded works for as long as the recorded works are valid or for 3 years, whichever is shorter.  We  will then dispose  of your information by deleting from cloud servers, mobile phones and destroying any paper records.

Your data protection rights

Under data protection law, you have rights including:

Your right of access – You have the right to ask us for copies of your personal information.

Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.

Your right to restriction of processing – You have the right to ask us  to restrict the processing of your personal information in certain circumstances.

Your right to object to processing – You  have  the the right to object  to the processing of your personal information in certain circumstances.

Your right to data portability – You have the right  to  ask  that  we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at rachel@1386audio.com if you wish to make a

request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us in writing at 1386Audio, 28 Hollow Wood Road, Burton Latimer, NN15 SRB or by email to rachel@ 1386audio.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office Wycliffe House

Water Lane Wilmslow Cheshire SK9 SAF

Helpline number: 0303  123 1113 ICO website: https://www.ico.orci.uk